Synthro vs PaySpace — HR Software vs Payroll: What SA SMEs Actually Need
PaySpace is payroll software. Synthro is HR software. They serve different functions — but most South African SMEs need both. This is an honest comparison of what each platform includes, what costs extra, and how they work together.
Transparency note: Synthro currently integrates natively with SimplePay. PaySpace integration is on the roadmap but not yet live. If you use PaySpace for payroll, Synthro handles all your HR alongside it.
What PaySpace Does Well
PaySpace is a strong payroll platform — now backed by Deel ("Deel Local Payroll, powered by PaySpace"). Key strengths: multi-country payroll across 44+ African countries plus UK, Brazil and UAE; automated PAYE/UIF/SDL submissions and IRP5/EMP501 generation; Workday GPC certified; native Xero, QuickBooks, Acumatica integrations; optional outsourced managed payroll service; serves businesses up to 10,000 employees.
What Synthro Does That PaySpace Doesn't
Synthro is HR software purpose-built for South African SMEs. Features not available in PaySpace at any tier: 360-degree performance reviews (43 questions, 9 competencies); AI assistant NALA trained on BCEA, LRA, EEA, POPIA; burnout prediction (82% accuracy, 30-day early warning); B-BBEE scorecard tracking (QSE/EME/Generic); SETA WSP/ATR compliance and reporting; OKR management with cascading; Performance Improvement Plans (PIPs); one-on-one check-ins; gamification and recognition; career pathway planning; goal risk prediction.
Pricing: Transparent vs Request-a-Demo
Synthro publishes all pricing from R69.99/user/month with all HR features included — no add-on modules, no hidden costs. PaySpace does not publish pricing on their website. You must request a demo or contact sales for a quote. HR modules (performance management, recruitment, workforce planning) are sold as paid add-ons on top of the base payroll subscription.
Who Should Use Which
- Choose PaySpace if you need multi-country payroll, managed payroll services, or direct Xero/QuickBooks integration from payroll
- Choose Synthro if you manage a 5–200 person SA team and need full HR with transparent Rand pricing, AI-powered analytics, and B-BBEE/SETA compliance
- Use both if you want PaySpace for payroll and Synthro for HR management — they're complementary, not competing